How do I pull an error log if I encounter a bug?mail_outline

Chrome

  • Press F12 on your keyboard or open the Chome menu and navigate to More tools > Developer tools


  • Select Console
  • Select the circle with the slash to clear console
  • Recreate the issue within Workflow


  • Right-click in the console area and select Save As to save the log


  • Select Network
  • Right-click and select Save all as HAR with content to save the log

  • Send both of these saved files to our Support Team!


Safari

  • Open Safari Menu and navigate to Preferences > Advanced tab. Toggle the checkbox for Show Develop Menu in Menu Bar


  • Open Develop menu and select Connect Web Inspector


  • Click Console tab and then recreate the issue within Workflow
  • Left click in the Web Inspector panel and CTRL+S to save log


  • Click Network tab and recreate the issue within Workflow
  • Left click in the Web Inspector panel and CTRL+S to save log

  • Send both of these saved files to our Support Team!


Firefox

  • Open the Firefox menu and navigate to Web Developer > Web Console


  • Select the trash icon to clear the console then recreate the issue within Workflow


  • Right click in the console and select Export Visible Messages To > File to save the log


  • Select Network then right click and select Save All As HAR to save the log

  • Send both of these saved files to our Support Team!
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